Trust in Food Innovation: A Mixed Picture
Consumers broadly trust the food industry, but their trust in new food technologies doesn’t always keep pace. Surveys show that a strong majority of Americans are at least somewhat confident in the safety of foods available to them. In the International Food Information Council’s 2023 Food and Health Survey, 70% of U.S. consumers reported feeling “very” or “somewhat” confident in the safety of the food supply. Many also place faith in regulators to keep food safe: about 61% said they trust the Food and Drug Administration (FDA) to decide what ingredients should be allowed in foods. However, this general confidence coexists with pockets of concern. A Gallup poll finds 73% of Americans are confident that grocery food is safe, yet only 53% have at least a “fair amount” of confidence in the federal government’s ability to ensure food safety – a record low in Gallup’s trends. This dip in oversight trust suggests consumers may look more to companies, labels, and independent experts for reassurance.
When it comes to innovations in food, trust can vary widely by the type of innovation. The Edelman Trust Barometer 2024 – a global trust survey – underscores a “trust gap” between the food sector overall and certain new technologies. Globally, 72% of people express trust in the food and beverage sector (up from 2023 and even exceeding pre-pandemic levels). Yet trust in specific innovations lags far behind. For example, only about 32% say they trust genetically modified foods, creating a 40-point gap between trust in the industry at large and trust in one of its high-tech products. In fact, consumers remain highly resistant to GMO food, even more so than to other emerging technologies like artificial intelligence or gene therapies. This highlights a general trend: people might trust food companies in principle, but that doesn’t automatically mean they trust everything those companies invent. Building acceptance for new food technologies requires closing this trust gap through transparency, education, and proven benefits.
Encouragingly, consumers do indicate whom they rely on for credible information about new food innovations: 74% of respondents said they trust scientists and their peers (friends, family) to tell them the truth about novel food developments. Far fewer may extend that trust to marketing alone. For the food industry, this finding is a reminder that independent expert voices and word-of-mouth carry weight in winning over the public. When rolling out innovations – whether bioengineered ingredients or lab-grown proteins – engaging trusted third parties and openly addressing consumer concerns will be as critical as the science itself.
